Keep Your Account Active and Avoid Being Banned
MYCLOCK Technologies Private Limited has made commercially reasonable efforts to ensure that the users of Rummy Golds play the games in a manner which is fair to all players. However, please note that human behaviour is complicated and detection of cheating is an approximation based on a number of variables. User discretion is therefore, advised strongly. In the event you feel that a particular user (or a group of users) is or are cheating in a game, please reach out to us on the following email ids: Rummygolds@gmail.com
Please note that failure to follow Rummy Golds rules or Terms of Service, irrespective of intention or motive, can get your account suspended, hacked or permanently banned. Please read the following list of PROHIBITED actions.
Do NOT:
Use third party software, scripts, or bots, to access or play Rummy Golds in any way. (See below)
Attempt to get free chips by clicking links from unknown sources or people promising free chips - this may get your account phished or hacked. We will not be responsible if either of these happen to your account.
Use profanity or language that discriminates or maliciously targets another individual in any way. This includes your profile picture.
Create more than one account to play Rummy Golds from or store chips - all accounts will be banned! (See below)
Lose on purpose as a means of transferring chips - we have the means to track this and you will forfeit all your chips, and may potentially be banned by us. (See below)
Attempt to sell chips using any means or under any circumstances.
Attempt to buy chips from anyone other than Rummy Golds, MYCLOCK Technologies Private Limited or its authorised resellers in appropriate markets.
Playing with multiple accounts or friends on the same table to spoil other players' game is not allowed. We have the means to track these activities and if we discover or have reasonable suspicion that you are colluding with others, we may confiscate all your chips and/ or ban you from playing Rummy Golds.
Do not Share your Facebook password with anyone. Rummy Golds or its representative does not request for your Facebook password under any circumstances.
CHIP TRANSFERS
If suspected, the below-mentioned activity will result in the violation of our Terms of Service and will be aggressively enforced through Jail.
Losing hands-on purpose at the table to transfer chips to anyone else (or yourself on another account)
Attempt to sell chips using any means or under any circumstances.
Attempt to buy chips from anyone other than Rummy Modern, MYCLOCK Technologies Private Limited, or its authorized resellers in appropriate markets.
COLLUSION
Playing with multiple accounts or friends on the same table to spoil other players' games is not allowed. We have the means to track these activities and if we discover or have reasonable suspicion that you are colluding with others, we may confiscate all your chips and/ or ban you from playing Rummy Golds.
MULTIPLE ACCOUNTS
You are allowed one account only per social network. In addition, you cannot use multiple accounts to try to accumulate free chips (aka chip farming). Should we detect any such behaviour, we will take suitable penalty measures, including confiscating your chips, suspending your accounts and/ or banning you permanently. The discretion of the penalty and mode of enforcement lies entirely upon us.
CHIP FARMING / SCRIPTING
Using scripts and manual processes to accumulate free chips is an abuse of the terms and conditions of Rummy Golds. These behaviours are absolutely not allowed and may result in all your chips being confiscated, your account(s) being suspended or you being permanently banned.
REFUND AND CANCELLATION POLICY
Once chips have been obtained, we will not provide refunds. If your chips are not awarded for any reason, please contact us and your chips will be awarded immediately.
2023 MYCLOCK Technologies Private Limited